DW24
1.5 to 3+ Level Technical Consultants (Guernsey MSP)
£20,000 - £50,000 Per Annum Based on Experience (Subject to Guernsey Tax Jurisdiction)
The successful candidate should have worked previously within a technical role for an IT support business, value added reseller or managed services provider, and aspiring to develop their career and skills by expanding their work experience to the next level. Suitable candidates will already work in a service desk environment and have some onsite and possibly project level exposure and now seeking to develop their technical experience further (subject to current level). 

Additionally, the successful candidate will have shown dedication to their professional development by achieving industry recognised qualifications such as CompTIA accreditations or Microsoft MCP / MCSE and have direct experience of working with common MSP tools and technologies, such as Autotask, ConnectWise, Kaseya, Zendesk, VMware, AWS, Azure and Office 365.

The role will be based at my clients' site in Guernsey (if you dont already live in Guernsey, check out locateguernsey.com to find out about living and working on the island and read on for 'selection process'), working as part of the technical consultant team sharing the full spectrum of IT tasks/responsibilities to support my clients' customers across Guernsey and will include working with and therefore requires experience of; 
  • Diagnosing and resolving IT issues with Microsoft Windows 7, 8 and 10, Microsoft Office 2010, 2013, 2016 or other Support over phone, remote and onsite.
  • Implementation/Migration/Administration of Windows Server 2008, 2012, 2016 server including: Active directory, DHCP, DNS, NTFS permissions, DFS 
  • Implementation/Migration/Administration of security products such Firewalls, AV & Anti-Spam Solutions
  • Implementation/Migration/Administration of Office 365 / Exchange Server
  • Respond to escalated tickets and identify and implement solutions
  • Liaise with 3rd party vendors
  • Identify and suggest possible improvements on procedures & products
  • Create and update technical documentation and manuals
  • Manage and maintain internal and client backup processes
  • Plan and oversee projects
My client is looking to invest in the technical consultant team, to support the recent business growth and future ambitions and therefore this role has great scope for progression in the future.  

For candidates not already living and working on the island, my client has outlined the following selection and induction process;
  1. Phone call
  2. Skype interview
  3. 1-day return flight interview in Guernsey
  4. 4-day Friday to Monday weekend (candidate & partner) Guernsey taster
  5. Trial with short term let accommodation 
  6. Full license with relocation support
In addition to a competitive salary (based on experience) and subject to Guernsey Tax Jurisdiction some of the other employee benefits my client offers include;
  • An opportunity to move with a fast moving, privately owned organisation
  • Training and development plan
  • Active sports and social club with very regular events
  • Quarterly bonus scheme based on company and personal performance
  • 25 days holidays, rising to 30 based on length of service
  • A great working environment in modern offices
  • Flexible working
  • Company mobile phone
  • Company car for 'on the road' staff
  • Healthcare cover
  • Access to corporate rates for a local Health Club
Finally, as the core link between my client and their customers, the successful candidate will be able to demonstrate excellent communication and customer service skills.
APPLY NOW... CALL 020 3372 5075 EMAIL hello@wellingmsp.com
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