DW51
2nd Level Service Desk Engineer (Guildford MSP)
£22,000 - £24,000 Per Annum (Subject to Experience)
An interesting opportunity has arisen for my client’s MSP business within their technical services team; providing a mixed working environment of service desk located in Guildford and scheduled site rotation to my clients' customer site in central London.

The role benefits from having a well-established team to support and mentor the successful candidate, providing a real opportunity for personal development and attaining the next level of technical expertise, whilst delivering exceptional IT services to my clients’ customers. 

Already working within a technical role for an IT support business, value added reseller or managed services provider, the successful candidate should be able to demonstrate commitment to develop their career through undertaking training alongside their day to day service desk and any onsite duties.

The successful candidate will have shown dedication to their professional development by achieving industry recognised qualifications such as CompTIA accreditations or Microsoft MSP and be planning to achieve an MCSE and have direct experience of working with common MSP tools and technologies, such as Autotask, ConnectWise, Kaseya, Zendesk, VMware, AWS, Azure and Office 365.

The role will include working with and therefore requires experience of;
  • Server platforms including Windows 2003, 2008, 2012, 2016 & SBS (some at entry level only)
  • Desktop platforms including Windows 7, 10 and MAC Operating Systems
  • Active Directory, DNS & GPOs
  • Office 365 
  • Networking, switching, VPNs and Firewalls
  • Backup and Business Continuity including Datto
Although based at my clients' office near Guildford, travel to customer sites in London and surrounding area is required, so a full, clean driving license and access to own car is essential (central London typically accessed by train/tube versus driving and fully expensed). 

Finally, as the core link between my client and their customers, the successful candidate will be able to demonstrate excellent communication and customer service skills, to represent my client’s business with professionalism whilst building trust and confidence with their customers.
APPLY NOW... CALL 020 3372 5075 EMAIL hello@wellingmsp.com
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